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Arrangements and organising activities related to funerals are generally left in charge of undertakers, who are also known as funeral directors. Mentioned below are a few of the essential skills and qualifications that undertakers must possess to succeed in their profession.

An undertaker should be energetic and be willing to work at odd hours, as he should be available 24 hours a day. This is primarily an outdoors job, which will need him to be outside the office for most of the time.

The undertaker must be able to respect the sentiments of clients, listen and comprehend their requirements and interact lucidly. With clients hailing from many religions, traditions and cultures, he should be able to interact with and manage each one of them efficiently. Understanding and compassion will be of great importance as he performs his job. However, he must be emotionally strong and not become shaken by other people’s grief, so that he can provide emotional support to others.

As an undertaker, an individual must project a dignified and serene personality, while taking care that his behaviour doesn’t heighten the sorrow of the grieving family members and relatives.

By nature, undertakers should be broad minded. They should be willing to honour the traditions and beliefs of all religions and should be knowledgeable in this area. They must also be aware of the funeral rites and burial customs of different sects.

An undertaker must have good managerial and organizational skills. Many services will have to be arranged by the undertaker and this will require good communication and management ability from the undertaker.

Legal procedures and other official formalities to be followed in the event of a death should be familiar to the undertaker who will have to receive required approvals etc for the funeral ceremonies and other related things. The necessary regulations and formalities to be completed to get a death certificate or to make valid insurance claims should also be known to him.

Lastly, an undertaker must know driving and should possess a valid driving license, as he may be required to drive hearses and limousines.

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